Privacy Policy

1. Information We Collect

When you visit our website, request an estimate, or contact us, we may collect the following types of information:

Personal Information You Provide

• Your name, phone number, and email address when you fill out a contact form or request a free estimate
• Your property address when you schedule a roofing inspection or service
• Any additional details you voluntarily share about your roofing needs, property type, or project timeline

Information Collected Automatically

• IP address, browser type, and operating system
• Pages visited, time spent on each page, and referring URLs
• Device type and screen resolution for optimizing your browsing experience

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, provide estimates, and schedule roofing services
• To communicate with you about your roofing project, including appointment confirmations and follow-up correspondence
• To improve our website, content, and user experience based on aggregate usage data
• To send occasional updates about our services, if you have opted in to receive such communications
• To comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

Types of Cookies We May Use

• Essential Cookies: Required for the basic functionality of our website, such as navigation and form submissions
• Analytics Cookies: Help us understand how visitors use our site so we can improve content and performance
• Preference Cookies: Remember your settings and preferences for a better browsing experience

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our website and business operations. These services include:

• Google Analytics: For website traffic analysis and user behavior insights
• Google Maps: For displaying our service area and location information
• Form Processing Services: For securely handling contact form submissions

These third-party services have their own privacy policies that govern how they handle your information. We encourage you to review their policies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to legal obligations
• Opt-Out: You may opt out of receiving promotional communications at any time

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• Phone: (619) 327-7353
• Email: info@roofinglamesa.com
• Location: 5353 Aztec Dr, La Mesa, CA 91942